Your digital systems should do more than just exist — they should actively support how your business runs and grows. Our support service combines ongoing maintenance with practical development and improvements, giving you the level of hands-on help your business needs as things change.
Essential
For businesses who just want everything to run smoothly.
This plan covers the maintenance work needed to keep your systems healthy and secure.
$20 per month
What's included
WordPress, plugin and theme updates
PHP and server compatibility checks
Automation maintenance (Make, API connections, triggers, routing)
Email system upkeep (Zoho, mail routing, DNS)
Fixes for anything related to our work or services
Email support (business hours)
Communication
Email support (within 1–2 business days)
WhatsApp only for emergencies
Not included
New content or features
Design changes
New automation paths or funnel work
Fixes for issues caused by client edits (billed at our standard rates)
Other digital services / subscriptions (hosting, email accounts, domains, etc).
Growth
For businesses who need regular updates and improvements.
This tier includes everything in Essentials, plus development time each month to make changes, improvements and small additions.
$50 per month
What's included
Everything from Essential plan
1 hour of development or automation time each month (e.g. copy changes, image updates, new sections, feature tweaks, funnel changes, email edits)
Priority email support
WhatsApp Group Support
Communication
Email support (priority)
WhatsApp group
Same-day or next-business-day responses
Development inclusions
Updating website content
Swapping images or banners
Creating new page sections
Fixing issues caused by client edits
Improving automations
Funnel optimisation
Minor feature additions
Partner
Our highest-touch support option.
For businesses that need ongoing improvements, faster support, and direct access to our CTO.
$150 per month
What's included
Everything from Essential & Growth plans
3 hours of development/automation per month
Guaranteed direct support from Chief Technical Officer
